Cancellation & Replacement Policy

We understand that sometimes things don't work out, and you may need to cancel or replace an order. Here's what you need to know:

Cancellation Policy:

• You may cancel your order within 24 hours of placing it, as long as it hasn't shipped yet.
• To cancel an order, please contact us using the information provided on our Contact Us page.
• If your order has already shipped, you may still be able to cancel it, but you may be responsible for any shipping and handling fees.

Replacement Policy:

• If your order arrives damaged, defective, or incorrect, please contact us within 7 days of receiving it to request a replacement.
• To request a replacement, please contact us using the information provided on our Contact Us page.
• We may require proof of the damage, defect, or incorrect item before we can process a replacement.
• If we're unable to provide a replacement, we'll offer you a refund or credit towards a future purchase.

Refunds:

• If you're eligible for a refund due to a cancelled or replaced order, we'll process it as soon as possible.
• Refunds may take up to 10 business days to appear on your credit card or other payment method.
• You may check our refund policy page for more information.

Exclusions:

• Some items may be excluded from our cancellation and replacement policy due to their nature or customization.
• If an item is excluded from our policy, it will be clearly stated in the product description.

We strive to provide the best possible service to our customers, and we appreciate your understanding and cooperation with our cancellation and replacement policy.